Christmas Service Information 2023

Christmas Service Information 2023 - welzo

Dear Valued Customers,

Welzo would like to extend the warmest of holiday wishes to you, for a healthy and happy New Year.

CHRISTMAS DELIVERY

Please find our Christmas Delivery update:

Pharmacy Orders

Please note that all orders for pharmacy orders placed between 22nd December 2023 through to 2nd January 2024 will be dispatched by our pharmacy partner as normal but delivery by Royal Mail or DPD may be longer than normal over the holiday period.

Diagnostic Blood Testing

Kit orders placed on or after 2pm on the 22nd December 2023 will be dispatched on 2nd January 2024.

Lab & Results Turn Around Times

Operational times will remain unchanged but we cannot guarantee Royal Mail delivery to the laboratories which may affect the diagnostic results.

We would recommend not posting blood results to the laboratories during the period of 21st December 2023 through to the 2nd January 2024.

Standard Delivery Times
Royal Mail Tracked 48 Order by Thursday 21st December at 2pm
Royal Mail Tracked 24 Order by Friday 22nd December at 2pm
DPD Order by Friday 22nd December at 2pm


Product Delivery Time Dates
Testing Kits Unchanged 21/12/2023 - 02/01/2024
General Items Unchanged 21/12/2023 - 02/01/2024
Pharmacy Items Unchanged 21/12/2023 - 02/01/2024

 

The Welzo Customer Service Desk

Our customer help desk will have limited cover between 23rd December 2023 and the 2nd January 2024.

Healthy regards,


The Welzo Team

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