Bites and Stings

You should get emergency help if you are having a severe reaction that can include:

Wheezing or difficulty breathing

A swollen face, mouth or throat

Feeling sick or being sick

A fast heart rate

Dizziness or feeling faint

Difficulty swallowing

Loss of consciousness

You should get medical advice if:

You're worried about a bite or sting

Your symptoms don't start to improve after a few days or are getting worse

You've been stung or bitten in your mouth, throat or near your eyes

If a large area around the bite becomes red and swollen (around 10cm or more)

You have symptoms of a wound infection (pus, increasing pain, swelling or redness)

You have symptoms of a more widespread infection (fever, swollen glands and other flu-like symptoms).

To treat a sting:

Remove the sting or tick if it's still in the skin

Wash the affected area with soap and water

Apply a cold compress or an ice pack to any swelling for at least 10 minutes

Raise or elevate the affected area if possible

Avoid scratching the area

Avoid traditional home remedies (such as vinegar and bicarbonate soda)

An online consultation checks if you are eligible to purchase the product. Some products only require an online consultation which approximately takes 1 minute to complete, enabling you to buy the product. Other products will also require a prescription; in this case, you will need to complete the online consultation, and then one of our partner pharmacy prescribers or doctors will review the online consultation questions and approve the order for delivery if you are eligible to purchase the item.

If you have placed an order before 14:00 Monday to Friday, you will receive the order the next day.

You have the right to cancel your order for medication up to the point when your medication is dispatched.

No, we do not accept orders from individuals under 18. All orders must be placed by adults only.