Dear Valued Customers,
Welzo would like to extend the warmest of holiday wishes to you, for a healthy and happy New Year.
Please find our Christmas Delivery update:
Please note that all orders for pharmacy orders placed between 22nd December 2023 through to 2nd January 2024 will be dispatched by our pharmacy partner as normal but delivery by Royal Mail or DPD may be longer than normal over the holiday period. For full details on prescriptions and medication handling, visit our pharmacy information page.
Kit orders placed on or after 2pm on the 22nd December 2023 will be dispatched on 2nd January 2024.
Operational times will remain unchanged but we cannot guarantee Royal Mail delivery to the laboratories which may affect the diagnostic results.
We would recommend not posting blood results to the laboratories during the period of 21st December 2023 through to the 2nd January 2024. For guidance on how to safely take and return your samples, see our sample collection instructions.
Standard Delivery Times
Royal Mail Tracked 48 Order by Thursday 21st December at 2pm
Royal Mail Tracked 24 Order by Friday 22nd December at 2pm
DPD Order by Friday 22nd December at 2pm
| Product | Delivery Time | Dates |
|---|---|---|
| Testing Kits | Unchanged | 21/12/2023 - 02/01/2024 |
| General Items | Unchanged | 21/12/2023 - 02/01/2024 |
| Pharmacy Items | Unchanged | 21/12/2023 - 02/01/2024 |
 
Our customer help desk will have limited cover between 23rd December 2023 and the 2nd January 2024.
Healthy regards,
The Welzo Team
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