Medical Disclaimer

Last updated: October 2025

1. Purpose of This Disclaimer

This Medical Disclaimer outlines the purpose, limitations, and legal scope of the medical information, products, and services available through Welzo (the “Platform”), including the website www.welzo.com and associated applications, emails, and communications.

By using Welzo, you confirm that you have read, understood, and agreed to this Disclaimer. If you do not agree, you must not use the Platform.

2. No Substitute for Professional Medical Advice

The information on Welzo is provided for general informational and educational purposes only.
It should not be considered medical advice, diagnosis, or treatment from a qualified healthcare professional.

Always seek the guidance of your doctor, pharmacist, or another licensed medical professional for questions regarding your health or medical condition.

Never delay or disregard professional medical advice because of information you have obtained from Welzo.

If you are experiencing a medical emergency, call 999 (UK) or go to your nearest emergency department immediately.

3. Marketplace Model & Third-Party Providers

Welzo operates as a digital healthcare marketplace, connecting users to trusted and regulated third-party providers, including laboratories, pharmacies, and healthcare professionals.

While all partners are carefully vetted, Welzo does not directly provide medical services, prescriptions, or laboratory testing.
Instead, these services are carried out by independent third-party providers who hold the relevant registrations and licences, such as CQC, UKAS, and GPhC accreditation.

Welzo cannot be held liable for the professional conduct, actions, omissions, results, or outcomes of any third-party provider, service, or organisation accessible through the Platform.
Each provider operates under its own professional standards and legal obligations.

Welzo’s role is to facilitate access to healthcare products and services in a safe, transparent, and compliant manner, not to replace or assume responsibility for the medical or operational duties of its independent partners.

4. Medical Oversight & Review

All health-related content on Welzo is created, reviewed, or verified by qualified medical professionals, including GMC-registered doctors and subject-matter specialists.
However, medical science is constantly evolving. While we make every effort to ensure accuracy, we cannot guarantee that all information reflects the most current medical research or practice guidelines.

5. Individual Health Variations

Each person’s medical history, physiology, and circumstances are unique.
Information provided on Welzo should be viewed as general guidance, not as tailored medical advice.

Diagnostic home test kits and health reports provided through Welzo are indicative only and should not be treated as a confirmed diagnosis.

Users should always consult a qualified clinician to interpret results and determine the most appropriate next steps.

6. Products, Supplements & Accuracy of Information

Descriptions of products, supplements, or medical devices on Welzo are based on information provided by manufacturers and verified suppliers.
Welzo makes no representation that any product will achieve specific health outcomes.

Always:

Read product labels and manufacturer instructions before use.

Consult a medical professional before starting any supplement, especially if you are pregnant, breastfeeding, have a medical condition, or are taking prescription medication.

7. Limitation of Liability

To the fullest extent permitted by law, Welzo Ltd, its affiliates, directors, medical advisors, employees, and agents shall not be liable for any injury, loss, or damage—direct or indirect—arising from the use of information, products, or services accessed via Welzo.

This includes, but is not limited to:

Errors or omissions in medical or product information.

Misinterpretation or misuse of test results.

Decisions made based on content published by Welzo or its partners.

Actions or omissions of independent third-party providers, including laboratories, pharmacies, and healthcare practitioners.

Use of Welzo and all related services is entirely at your own risk.

8. Accuracy, Updates & Review Cycle

Welzo follows strict Editorial, Medical Review, and Corrections Policies.
All medical content undergoes review by a qualified clinician at least once every 12 months, or sooner if significant changes occur in guidance or evidence.

Each article and health page includes a visible “last reviewed” or “last updated” date to maintain transparency.

9. External Links & References

Welzo may include links to third-party websites (e.g., NHS, NICE, WHO, PubMed) for reference and educational purposes.
These links are provided for convenience only. Welzo does not control, endorse, or accept responsibility for the accuracy or content of third-party sites.

10. Your Responsibilities

By using Welzo, you agree to:

Evaluate the information provided independently and responsibly.

Consult qualified healthcare professionals before acting on any medical, dietary, or wellness advice.

Use any products, supplements, or services in accordance with provided instructions and under appropriate supervision.

11. Contact Information

For questions regarding this Medical Disclaimer, please contact:

Welzo Ltd
833, 19–21 Crawford Street
London, United Kingdom
📧 hello@welzo.com
🌐 www.welzo.com

12. Summary Statement

Welzo is committed to ethical, medically supervised, and transparent digital healthcare.
As a marketplace, Welzo facilitates access to verified healthcare services and products but does not assume clinical or legal responsibility for third-party providers.

All users are encouraged to seek personalised medical advice from a licensed professional before making healthcare decisions.

For more details on Welzo's Expertise

Accessibility & Inclusivity Statement
Careers at Welzo
Corporate Social Responsibility Policy
Editorial Policy
Medical Review Board
Meet the Experts
Supplement Quality and Standards
Urgent Care Services
Welzo Locations
Welzo Press Page
Welzo Regulations & Compliance Commitment
Why Trust Welzo