Welzo Corporate Social Responsibility (CSR) Policy

Ethical, Sustainable and Trustworthy Healthcare from the United Kingdom

Our Commitment as a UK Healthcare Company

Welzo is a British-based health technology company headquartered in London, United Kingdom, committed to improving the wellbeing of individuals and communities across the UK. Our Corporate Social Responsibility (CSR) Policy reflects our dedication to ethical operations, medical transparency, and social impact — principles that guide everything we do.

We recognise that our role as a UK digital health marketplace carries a duty of care not only to our users but also to the wider public, our employees, and the environment. Through responsible governance, community engagement and clinical integrity, we strive to make healthcare both accessible and accountable.

Ethical Healthcare and Patient Trust

Welzo’s primary responsibility is to ensure that every user receives medically accurate, evidence-based information and services. As a UK health marketplace, we work exclusively with Care Quality Commission (CQC), United Kingdom Accreditation Service (UKAS) and General Pharmaceutical Council (GPhC)-registered partners to maintain the highest clinical standards.

Our Medical Review Board, composed of qualified UK clinicians and pharmacists, oversees the medical accuracy of all content published on our platform. This ensures that every piece of information aligns with guidance from the NHS, NICE, and the World Health Organization (WHO).

Welzo does not provide direct clinical services but acts as a trusted connector between patients and regulated healthcare providers. We prioritise honesty, safety and transparency above all commercial interests, maintaining user trust as our most valuable asset.

Governance, Compliance and Transparency

Welzo operates within the framework of UK healthcare regulations, maintaining full compliance with all applicable laws, including data protection, medical device standards and consumer rights.

We publish clear policies on editorial governance, medical accuracy, privacy, and disclaimer transparency to demonstrate accountability. Our leadership team and clinical advisors are publicly listed on our website to ensure visibility of the people behind our operations.

As a UK-registered business, we adhere to ethical accounting and reporting practices and ensure that all third-party partners meet the same compliance and ethical standards required within the UK healthcare sector.

Environmental Responsibility

Welzo is committed to sustainable operations across all UK locations, including our headquarters in London and fulfilment centres in Stanstead and Birmingham.

We actively seek to reduce waste, lower emissions and work with environmentally conscious suppliers. Our packaging solutions prioritise recyclable and biodegradable materials wherever possible. By promoting at-home diagnostic testing and digital consultations, we help minimise unnecessary travel and reduce the environmental footprint traditionally associated with healthcare.

Our long-term environmental goal is to make modern healthcare delivery both efficient and sustainable, ensuring that digital convenience aligns with ecological responsibility.

Workplace Ethics and Diversity

As a proud UK employer, Welzo promotes fairness, equality and opportunity across all levels of our organisation. We support a workplace culture built on inclusion and mutual respect, providing a safe and supportive environment for employees of all backgrounds.

We maintain strict ethical standards in hiring, compensation, and professional development. All employees are encouraged to engage in continuous learning and to uphold our core values of compassion, transparency and scientific integrity.

Welzo believes that a diverse workforce reflects the society we serve. Our teams represent a range of professional expertise and cultural perspectives, ensuring that our platform truly meets the healthcare needs of the UK population.

Community and Social Impact

Welzo’s CSR efforts extend into the community through health education initiatives, preventive care awareness campaigns, and charitable partnerships with UK-based wellness and patient support organisations.

We aim to empower individuals with the tools and knowledge to take control of their health. By working with community health leaders, charities and public health bodies, we seek to bridge gaps in access to credible healthcare services and information.

Our commitment to accessibility is driven by our belief that every person in the UK — regardless of location, income or background — deserves access to reliable, high-quality healthcare.

Data Protection and Patient Privacy

Welzo fully complies with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. We are registered with the Information Commissioner’s Office (ICO) under Registration Number ZB356504.

All personal and medical data entrusted to Welzo are encrypted, securely stored, and used solely for legitimate healthcare purposes. We do not sell or share patient data with unregulated third parties.

By upholding these standards, Welzo reinforces the core British values of integrity, respect for privacy, and individual rights.

Our Commitment to the Future

As a UK-based leader in digital healthcare, Welzo is committed to continuous improvement — not only in our products and services but also in our contribution to society.

We will continue to evolve our CSR policies in line with emerging UK healthcare regulations, sustainability practices, and social expectations. Our goal is to ensure that Welzo remains synonymous with trusted, ethical and patient-centred healthcare throughout the United Kingdom.

For more details on Welzo's Expertise

Accessibility & Inclusivity Statement
Careers at Welzo
Editorial Policy
Medical Disclaimer
Medical Review Board
Meet the Experts
Supplement Quality and Standards
Urgent Care Services
Welzo Locations
Welzo Press Page
Welzo Regulations & Compliance Commitment
Why Trust Welzo