Accessibility & Inclusivity Statement

Welzo is a British-based organisation dedicated to making healthcare and technology accessible to everyone. We believe accessibility and inclusivity are not optional; they are fundamental to how we operate as a company. Our responsibility goes beyond compliance — it is about creating an environment where every individual can engage with our platform, products and people equally.

We are proud to serve individuals across the United Kingdom and are committed to ensuring that every user, employee and partner has equal access to information, opportunity and support.

Digital Accessibility

Welzo is designed to be inclusive by default. Our digital experiences are continually refined to ensure that they are accessible to people with diverse needs, abilities and technologies. The Welzo platform follows Web Content Accessibility Guidelines (WCAG 2.1) to provide a seamless experience for all users.

Our website content is structured for readability, clarity and contrast. We use descriptive language, accessible layouts and responsive design so that everyone — including those using assistive technologies — can navigate and interact with our services. We regularly audit our site to identify and remove barriers that may prevent users from fully engaging with Welzo.

If at any time a user experiences difficulty accessing our website, information or services, we encourage them to reach out to us directly at hello@welzo.com. We take accessibility feedback seriously and are committed to continuous improvement.

Inclusive Design and Communication

Inclusivity at Welzo means designing for everyone. Our communication approach is clear, respectful and free of unnecessary complexity. We aim to make health-related information understandable to all audiences, regardless of background, education or ability.

We are committed to representing the diversity of the UK population in our imagery, language and content. Our goal is to ensure that every person feels recognised and respected when engaging with Welzo, whether online or offline.

Workplace Inclusivity

Within our organisation, inclusivity extends beyond technology — it defines our culture. Welzo is an equal opportunity employer and values diversity in all its forms. We recruit, train and promote individuals based on ability, integrity and contribution, not on gender, age, disability, race, religion or background.

We provide a supportive and flexible working environment that allows every team member to thrive. We recognise that a diverse workforce strengthens our ability to innovate, empathise and deliver better healthcare solutions for the people we serve.

Community and Social Inclusion

As a UK healthcare company, Welzo is aware of the inequalities that can exist in access to health and wellbeing resources. Our mission includes working towards bridging those gaps by using digital technology to provide more equitable access to health insights, testing and support.

We are committed to collaborating with UK community organisations, advocacy groups and accessibility experts to ensure that our services evolve in ways that promote inclusion for all.

Our Promise

Accessibility and inclusivity are ongoing commitments, not one-time goals. Welzo will continue to improve our platform and operations to meet the needs of every user and employee.

We are proud to represent the values of equality, fairness and respect that define the United Kingdom, and we will always strive to ensure that our work reflects those principles.